The Provider Collaborative Commissioning Hub facilitate our collaborative governance structure.
Oxford Health NHS Foundation Trust, as the lead provider / lead contract holder, chair a Partnership Board. Clinical and operational representatives from each of our providers are involved in this.
With responsibility for the delivery of the Provider Collaborative’s strategic priorities and key objectives, the following subgroups support them.
- Clinical Governance and Assurance Group: This group maintains high standards of clinical practice, ensuring the safety of patients and staff.
- Business and Quality Meeting: Attendees oversee the budget and track performance metrics to maintain financial stability, quality and efficiency.
- Clinical Activity Panel (CAP): The panel, who meet weekly, supervise clinical activities and ensures the effective and efficient delivery of eating disorder services.
Specialised Commissioning
The HOPE Provider Collaborative is supported by a commissioning hub team, based at Slade House in Oxford.
The team is formed of subject matter experts in Commissioning, Finance, Project Management, Data, Communications and Engagement, plus the Single Point of Access (SPA) administrative team. Together they work across the three Oxford Health led, specialised mental health provider collaboratives.
Case Managers
Our case managers are responsible for making sure that patients within our care receive appropriate support and services to aid their recovery. This involves them:
- coordinating a patient’s care
- acting as their central point of contact whilst they work closely with other professionals, family members and services
- developing individual care plans to ensure their rights and needs are recognised, and
- supporting patients on their recovery journey.
A case manager will regularly monitor and review the care a HOPE patient receives throughout their treatment.
Adjustments to plans are made as needed to get good outcomes for the patient.
It is usual for a case manager to meet with their patients every six weeks, in person.